Privacy Policy
Last updated: July 5, 2025
1. Introduction
3atrix LLC ("we", "our", or "us") is committed to protecting your privacy. This policy outlines what personal data we collect, how we use it, and your rights under applicable laws.
2. Information We Collect
- Personal identifiers: name, email address, phone number (if provided)
- Device & usage data: IP address, browser type, operating system, pages visited
- Communication data: emails, messages, and form submissions
- Marketing preferences: newsletter or update opt-ins
3. How We Use Your Information
- To respond to customer inquiries and support requests
- To operate, maintain, and improve our website and services
- To send promotional or transactional communications (if opted in)
- To analyze traffic and user behavior for performance improvements
- To comply with legal and regulatory requirements
4. Legal Basis for Processing
- Your consent
- Performance of a contract
- Compliance with legal obligations
- Legitimate business interests
5. Cookies & Tracking
We use cookies and similar technologies to improve your experience, analyze traffic, and personalize content. You can manage your cookie preferences via your browser settings.
6. Sharing of Information
We do not sell or rent your personal information. We may share it with trusted third-party service providers who help us operate the website and deliver services, under strict confidentiality agreements.
7. Nevada Privacy Rights
Nevada residents have the right to request to opt out of future data sales, although we currently do not sell personal data. Requests can be sent to privacy@3atrix.ai.
8. Data Retention
We retain your personal information only as long as necessary to provide services or fulfill legal obligations. Data no longer needed is securely deleted or anonymized.
9. Security Practices
We implement industry-standard security measures such as encryption, secure data storage, and access controls. However, no system is completely secure — users are responsible for safeguarding login credentials.
10. Your Rights & Choices
- Access or update your personal information
- Request deletion or restriction of your data
- Opt out of marketing emails
- Withdraw consent where previously given
Contact us at privacy@3atrix.ai to exercise these rights.
11. Third-Party Links
Our website may contain links to third-party sites. We are not responsible for the content, privacy policies, or practices of any linked websites.
12. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect data from children. If we become aware of such data, we will delete it immediately.
13. Changes to This Policy
We may update this policy from time to time to reflect legal, technical, or operational changes. The last updated date at the top reflects the most recent revision.
14. Contact Us
For questions or concerns about this policy, email privacy@3atrix.ai.